Jammu, Jan, 01: To listen to the issues of citizen and also of Police personnel and to interact with common citizen or grievance redressal seeker in a more structured & decentralised manner and also to improve the density and quality of resolving their issues, the Director General of Police, J&K, Shri R.R Swain today launched Jammu & Kashmir Police Grievance Redressal Portal “Awaam Se, Awaam Ke Liye” in an impressive function organised at Police Headquarters Jammu.
ADGsP Shri M.K Sinha, Shri Sunil Kumar, Shri Anand Jain and Shri Nitish Kumar, IGP CIV/Hqrs PHQ Shri B.S Tuti, DIsG Ms Sarah Rizvi, Shri Shakti Pathak, Ms Nisha Nathyal, Shri Shridhar Patil and Shri Javid Iqbal Matoo, all AIsG of PHQ and other gazetted officers were present on the occasion. While ADGP Armed J&K Shri SJM Gillani, Director SKPAU Shri Garib Dass, IGP Kashmir Shri V.K Birdi, all range DIsG, all district SSsP of Jammu and Kashmir, all Commandants of JKAP/IRP Battalions, joined the launch programme through video conferencing.
Speaking on the occasion, the DGP said that it is a matter of great happiness that we are able to launch the J&K Police grievance portal on the very first day of the new year. He said that the need of launching a new grievance portal is to resolve issues of citizens as well as of our own personnel in a more structured and decentralised manner at one place without being mixed up. At various levels of commanding officers, they will have the authority to check the status of application and can also forward to the concerned and simultaneously receive it back. In this portal one application, if submitted at different offices, can be filtered so as to save the time of citizens, and of the department. He hoped that this would be a smart portal which will benefit a large number of people in resolving their issues qualitatively and quantitatively.
The DGP also congratulated ADGP Armed J&K whose suggested slogan “Awaam se, Awaam Ke Liye” was selected among a huge number of suggestions received. He also congratulated DySP IT PHQ, Shri Junaid Hakeem and Director IT, NIC Shri Baijul Ubbott for preparing the portal.
